Friction Tamer Friction Tamer
Support

Need help with a Friction Tamer tool?

Include the product name, app version, Windows version and the exact error message or screenshot. Avoid sending sensitive files or path listings unless they are necessary to reproduce the problem.

XL

Excel Link Detective

For link health, missing sources, reveal/retarget behaviour or refused break operations, include a minimal test workbook only if you can safely share it.

GB

Folder Space Detective

For scan/index issues, include the selected path type, whether a saved index was used, the active View/Type filters, and the exact error text.

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Licence & activation

For Pro activation issues, include the product and error message. Do not post your full licence key publicly.

Contact support

Support email: [email protected]

When reporting a problem, please include:

  • Product name and app version
  • Windows version
  • The exact error message or screenshot
  • The steps that produced the problem
  • A minimal non-confidential test file only when relevant and safe to share
Privacy tip: don't send confidential workbooks, folder listings or screenshots containing private paths unless support genuinely needs them.